Custom Embroidery Terms & Conditions

Terms & Conditions for Custom Embroidery:

Embroidery Apparel/Accessories:

We specialize in providing custom embroidery services for apparel and accessories. While we strive to accurately display colors and designs, slight variations may occur due to screen settings and fabric materials.

Custom Embroidery:

We prioritize ethical practices and respect for intellectual property rights. Custom embroidery involves creating unique designs and logos for apparel, and it is crucial to respect intellectual property rights. It is strictly prohibited to submit copyrighted and/or trademarked artwork, photos, or text for custom embroidery on apparel and or accessories.

It is important to adhere to certain terms and guidelines when submitting items for custom embroidery:

First ensure that you have the necessary rights and permissions for the content you wish to use. This includes obtaining consent from any individuals depicted in the image or photos along with particular fonts requested. 

Additionally, consider the suitability of the content for embroidery. Intricate or highly detailed images may not translate well onto fabric, so it is advisable to choose simpler designs. Similarly, text should be clear and legible, with fonts that are suitable for embroidery if requesting a particular font.

Order Placement and Payment:

When placing an order, you agree to provide accurate and complete information. Payment is required before we can process your order. We reserve the right to refuse any order at our discretion.

Returns and Exchanges:

At Needle & Knot, we take pride in creating custom made-to-order embroidered apparel that is tailored to your specific needs. Because each item is made just for you, we are unable to accept returns or exchanges. All sales are final. 

We strive to provide high-quality products, if there are any issues with the product once it is delivered and you are not satisfied with your purchase, please contact us within 24 hours of receiving the item. Please email us at sales@shopneedleandknot.com and include your order number in the subject line. Please include details of the issue, photos of the item and your contact information (name/phone/address/email address). 

Limitation of Liability:

We are not responsible or liable for any damages or losses that you may suffer or incur in connection with this website or our products, regardless of the cause or legal basis of such damages or losses. 

This includes, but is not limited to, any direct, indirect, incidental, special, or consequential damages or losses, such as loss of revenue, income, profits, contracts, business relationships, reputation, goodwill, information, or data. This limitation of liability applies even if we have been expressly informed of the possibility of such damages or losses.

Needle & Knot reserves the right to modify these Terms and Conditions at any time without prior notice. It is the responsibility of the users to stay updated with any changes.